The quickest and easiest way to contact us is via email as info.jkdsports@gmail.com 24 hours a day. We will always endeavour to respond as soon as possible, however, our office hours are between 8.00am - 4.00pm Monday to Friday.

Yes, we can ship to PO Boxes.

Yes, Express Post is available. Please email us for a quote if you would like your order shipped via Express Post.

If you have made an error with your order please contact us as soon as possible and we will do our best to make the requested alterations prior to dispatch however please note we can guarantee it.

Yes, we can amend your shipping address up until your order has been dispatched. Please email us right away if there is an error with your address.

If you receive a damaged or incorrect item, JKD Sports will rectify the issue. Please email us with a detailed explanation and include a photo or video of the damaged or incorrect item.

Yes, warranties are available for our products. The warranty period varies by product and manufacturer. To submit a warranty claim, please email us with your invoice and a photo or video of the damage or fault.

We offer returns on orders within 60 days. Orders can be returned for a refund up to 30 days and 60 days for an online store credit. Please visit our returns and shipping policy for further information.

Unfortunately we currently do not offer click and collect. We are an online small family business and we currently do not have stores to try on/view items. We only have one warehouse and all orders are dispatched from our warehouse via Australia post.

While JKD Sports strives to offer competitive prices and a full Australian warranty, we cannot guarantee price matches. However, you can email us with a link or photo of the competitor's product, and we will do our best to assist you.

Whilst we attempt to hold every item on our website in stock, due to high volume turnover and human error we occasionally run out of stock in some lines. All of our suppliers are located within Australia. Re-stocking usually only takes 1-3 working days and you will receive a shipment confirmation email with all your shipping details once it has left our warehouse. If your order is taking longer than expected please contact us to look into it further for you as soon as possible.

Please choose carefully as refunds or exchanges are not allowed on items for change of mind where the product is not faulty.

Yes, of course! Because we use secure payment gateways, we (our system and our staff) will never see your full credit card details.